WALKABOUT CREEK ADVENTURES ACTIVITY BOOKINGS

All Walkabout Creek Adventures activity and functions bookings are non-refundable and must be paid for in full at the time of booking.

CHANGES TO BOOKINGS

For all scheduled adventure activities (excluding private group bookings) booking times and dates may be changed up to 2 days prior to the date of the activities. Please note: A $5.50 rescheduling fee (per person) will be charged for all changes to bookings.

EVENT DEPOSITS

All Walkabout Creek Adventures event deposits are non-refundable or transferable and must be paid for in full at the time of the booking. The transferring of dates will incur a 20% charge. If a similar replacement function is booked for that date the client’s venue payment is refunded less cancellation fees of 20% of the initial deposit. If Walkabout Creek Adventures does not secure a booking of a similar replacement function for that date, the client shall forfeit all payments (which sum is inclusive of GST).

GIFT CERTIFICATES

Gift Certificates are valid for 6 months from the date of purchase and are redeemable for any activity or package at Walkabout Creek Adventures (no extensions granted). Gift Certificates are non-refundable and no portion of the gift certificate is redeemable for cash. A $3.00 postage fee is charged per package dispatched (no charge is incurred if the gift certificate is picked up from Walkabout Creek Adventures or sent electronically).

INDEMNITY FORMS

Before participating in any Walkabout Creek Adventures activity, all participants must sign a Walkabout Creek Adventures Indemnity Agreement Form personally or by an Agent or Guardian if the participant is under the age of 18 years.

AGE RESTRICTIONS

Participants must be 8 years of age or older to participate in all Walkabout Creek Adventures day adventure activities. For all night activities, participants must be 12 years of age or older. Children under the age of 12 years participating in Walkabout Creek Adventures rock climbing sessions must be accompanied by an adult to assist them in belaying.  If no adult is present, the child will not be permitted to rock climb with Walkabout Creek Adventures.

ADVERSE WEATHER CONDITIONS

Walkabout Creek Adventures operates kayaking adventures in all weather conditions except during electrical storms and hail storms. All other adventures may be cancelled during periods of heavy rain or adverse weather conditions. On the rare occasion Walkabout Creek Adventures needs to cancel a scheduled adventure, a new booking will be made or a voucher issued at no cost.
All bookings are non-refundable.