Child Safety at WACA
In partnership with Riverlife Adventure Centre WACA is committed to providing safe, welcoming and inclusive experiences for all children and young people.
The safety, wellbeing and best interests of children and young people are central to our decisions, activities and everyday practices. We have zero tolerance for child abuse, neglect, grooming, exploitation, discrimination and any other behaviour that causes or risks harm to a child.
Our commitment
WACA is committed to safeguarding children and young people across all our activities:
Safe Environments
creating physical environments where children and young people feel safe, respected and included
Listening & Involving
listening to children and young people, taking their views seriously and involving them in decisions that affect them
Individual Needs
respecting every child’s identity, culture, abilities and individual needs
Cultural Safety
promoting the cultural safety of Aboriginal and Torres Strait Islander children and young people
Professional Standards
maintaining clear standards of behaviour and professional boundaries for employees, contractors and other people involved in our activities
Risk Management
identifying and managing risks associated with our activities, facilities and interactions with children
Prompt Response
responding promptly and appropriately to concerns, complaints, disclosures and allegations
Supportive Culture
supporting children, families, employees and others to raise concerns without fear of being ignored or treated unfairly
Continuous Review
regularly reviewing and improving our child-safety policies, procedures and practices.
Shared Responsibility: Everyone involved with WACA shares responsibility for protecting children and young people. Our leaders, employees and contractors are expected to follow our Child Safety and Wellbeing Policy and Child Safe Code of Conduct and to report concerns about a child’s safety or wellbeing.
🛡️ Information for children and young people
You have the right to feel safe. You can tell us if something makes you feel unsafe, worried, uncomfortable or left out. We will listen to you, take you seriously and explain what happens next. You will not be in trouble for speaking up.
You can speak to a WACA staff member you trust, your parent, carer or teacher, or use the reporting options below.
Report a child-safety concern
You do not need proof before raising a concern. Please report anything that makes you worried about the safety, wellbeing or behaviour of a child, employee, contractor or other person involved with WACA.
WACA Child Safety Lead
Dedicated Email:
childsafety@riverlife.com.au
This is WACA’s dedicated child-safety reporting channel and is accessible only to authorised personnel.
Alternative reporting contact
If your concern involves the Child Safety Lead or you are not comfortable using the child-safety inbox, please contact WACA on telephone and ask to speak privately with the Director.
Director Contact Phone:
07 3517 4954
What happens after you report
WACA will:
Listen & Protect
listen and treat the concern seriously, taking immediate steps to protect children where required.
Record & Assess
record and assess the information fairly and thoroughly in accordance with policies.
Confidential Sharing
share information only with people who need it to protect children, respond fairly or meet legal obligations.
Notify Authorities
notify or cooperate with police, child-protection authorities, regulators or other agencies where required.
Keep You Informed
keep the person raising the concern informed where it is appropriate and lawful to do so.
Review & Improve
review what happened and make improvements where needed to safeguard all participants.
Confidentiality Note: WACA cannot promise complete confidentiality because information may need to be shared to protect a child or comply with the law. Information will be handled respectfully and access will be limited to authorised people.
Our policies and information
WACA maintains the following documents as part of our commitment to children’s safety and wellbeing:
- 📄 Child Safety and Wellbeing Policy
- 📄 Child Safe Code of Conduct
Copies are available free of charge on request. Please email childsafety@riverlife.com.au or contact WACA on 07 3517 4954.